Help for this moment
Fear, anger, or agitation
Look for the feeling or unmet need first, then lower pressure and stimulation.
Trusted guidance + caregiver experienceGeneral education only. A sudden or dangerous change needs professional or emergency help.
Begin here
Three gentle first steps
- Pause, soften your voice, and give the person physical space.
- Check for pain, hunger, the bathroom, fatigue, fear, or overstimulation.
- Avoid arguing about facts unless immediate safety depends on them.
Caregiver experience
Ideas that may help
- Name the feeling gently: ‘That feels upsetting. I am here.’
- Redirect toward a familiar person, object, song, snack, or room.
- Write down patterns so you can share useful observations with the care team.
Know when to reach out
Watch for
- A sudden behavior change, which can have a medical cause
- Threats, weapons, or danger to anyone in the home
- Caregiver fear, exhaustion, or a situation you cannot safely de-escalate
Other moments